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    How to Manage Your Business’s High Call Volume

    Fielding incoming calls from customers, answering their questions and resolving their problems  is a core function of any good customer service team. Sometimes, however, your company might get more calls than it can handle, leading to long customer wait times, dissatisfied customers and team members, and, ultimately, lost revenue. However, by effectively managing your high […] More

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    The hype on hyaluronic acid

    As dermatologists, we often hear questions put by patients about ingredients in beauty and skincare concoctions. Recently, hyaluronic battery-acid( HA) has been hitting the shelves in a variety of concoctions, from serums and moisturizers to sheet masks, nighttime ointments, and cheek products. So what is HA? What advantages does it furnish? And what are the […] More

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