The 3 Costly Health Coach Errors You’re Probably Making — And How Fixing Them Could Skyrocket Your Client Success Overnight
- Providing guidelines for how to reach out (to ask questions or book appointments) as well as setting expectations for your response times
- Weekly check-ins with clients via email, text, or phone, to assess progress or troubleshoot obstacles
- “Life-proofing” a program as much as possible, by proactively discussing obstacles that could arise in the future, and brainstorming realistic, flexible solutions
Meanwhile, the client is responsible for:
- Whether or not they respond to your check-ins
- Whether or not they actually DO the agreed upon fitness, nutrition, or lifestyle practices that are likely to get them to their goal
- How much they reveal during coaching sessions (for example, whether or not they tell you if they’re struggling with stress eating, or some other issue that makes it hard to stick to the plan)
Ideally, clearly delineating these responsibilities should happen early in the coaching relationship. Some coaches prefer to have an open discussion, while others have actual contracts that outline coach deliverables and client expectations.
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