The Surprising Strategy Successful Entrepreneurs Use When Customers Ghost Them: Don’t Miss This!
And with those systems in place, you can protect your bottom line fiercely and responsibly.
Second – Confirm, Remind, Repeat
Booked something and completely forgotten about it? Let’s be honest, we all have been there and
That’s why confirmation and reminder systems aren’t just helpful; they’re non-negotiable.
The most reliable service businesses use a multi-step reminder flow:
For example, if you own an auto repair shop, use scheduling software for auto repair shops.
With this, you can send a :
- Confirmation message right after booking
- 24-hour reminder via text or email
- 1-hour final heads-up
Want to drastically reduce no-shows? Invest in automated reminders.
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