The Surprising Strategy Successful Entrepreneurs Use When Customers Ghost Them: Don’t Miss This!
It’s not about annoying customers. It’s about reminding them that they need this service and that they have booked this service.
They’ll appreciate it more than you think.
Third, Let Customers Reschedule – Easily
Flexibility equals fewer no-shows.
Trust us, if rescheduling is hard, ghosting becomes inevitable.
Ditch those awkward phone calls. Make rescheduling easy for your customers. It helps establish a dedicated and trustworthy customer base, which won’t make you sit in an empty bay.
Online scheduling tools with a reschedule option keep your calendar moving, without your staff having to chase people down.
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