The Surprising Strategy Successful Entrepreneurs Use When Customers Ghost Them: Don’t Miss This!
Sixth, Make Appointments Feel Valuable
A subtle but powerful step in the journey.
Ensure that your customers understand how valuable this booked service is for them.
Once they understand the gravity of the issue and the imminent nature of the service, they are more likely to show up. This way, the customers will treat every appointment like it matters (because it does).
Use language like:
- “We’ve booked 90 minutes for your service.”
- “This slot is reserved specifically for your vehicle.”
- “Our techs will be ready for you at 10 a.m. sharp.”
None of this is pushy. It’s respectful for your business and for your customers as well. And it sends a clear signal: your time matters, and so does theirs.
Post Comment