Why Your Vacancy Problem Isn’t What You Think—And The One Overlooked Fix That Changes Everything

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This article is presented by TurboTenant.

We’ve all been there: You post your rental listing with decent photos, a basic description, and a “reasonable” rent price. You sit back and wait. And wait. And…wait.

No bites. Perhaps a strange message from someone inquiring about your policy on ferrets and accepting cash payments. But no actual, qualified renters. 

If you’ve got a rental sitting vacant longer than expected, here’s the hard truth: It’s probably not the market. It’s probably you.

I remember the first time I listed my duplex, figuring a few cell phone pics, a short paragraph, and a price I pulled from a quick Zillow scroll would do the trick. Two weeks passed, and the only interest came from a guy who asked if he could use the backyard to run a small dog grooming side hustle. I had no idea what I was doing, and it showed.

Don’t worry: We’re going to fix that. Because the difference between a booked-up rental and a money pit often comes down to five simple (but overlooked) mistakes. Here’s what they are, and more importantly, how to fix them without spending a fortune or losing your mind.

1. Your Listing Isn’t Showing Up Where Renters Look

These days, most renters aren’t cruising neighborhood bulletin boards or calling phone numbers on yard signs. Over 50% of renters are searching online, and not just on one site.

They’re browsing Apartments.com, Redfin, Zillow, Craigslist, Zumper—you name it. And if your property isn’t showing up there? You’re missing most of your audience.

That’s why using a platform that advertises your rental online across dozens of sites is key. You create one listing, hit publish, and boom: It’s everywhere that matters. It’s like having your syndication assistant without the HR paperwork.

2. Your Listing Reads Like You Gave Up Halfway Through

Renters scroll through dozens of listings a day. If yours starts with “2 bed, 1 bath. $1,500. LMK,” you’ve already lost them.

A great listing doesn’t need to win a Pulitzer, but it does need to tell a clear story. That means:

• Describing the layout, size, and perks (in-unit laundry, fenced yard, granite countertops, etc.)
• Highlighting nearby hot spots (parks, coffee shops, public transit, schools, etc.)
• Including any relevant policies (pets allowed? Utilities included? Smoking? No ferrets?)

And don’t forget pricing. Guessing at rent based on your gut is risky. If you’re too high, you scare people off. Too low, and you leave money on the table. Use a tool like this rent estimate calculator to price it right.

3. Your Photos Are…Not Helping

You don’t need a professional camera crew, but you do need more than one dimly lit photo of a hallway. At the very least:

• Take at least six good-quality photos.
• Shoot during the day, with natural light.
• Clean and declutter first (yes, that means no laundry baskets in the frame).
• Highlight key features, such as large windows, kitchen, living room, and outdoor space.

Think of it like a dating profile: If your first photo is blurry or weirdly cropped, nobody’s swiping right. 

Need help stepping up your game? These tips for rental advertising break it down.

4. Your Application Process Might Be Scaring Off Good Renters

Let’s say your listing looks great and renters are clicking. But they ghost after the first message. Why?

It could be friction. Renters don’t want to print out PDFs, scan them, and wait 48 hours for a response. They want something easy, fast, and mobile-friendly.

That’s where tools like TurboTenant come in. They let you handle everything in one place: applications, background checks, and messaging. That lets you focus on picking the right tenant, not juggling email threads and forms.

5. You’re Not Selling the Lifestyle

This one’s big. Renters don’t just want four walls and a roof; they want to imagine themselves living there and hosting friends. They want to walk around the community and decide which coffee shop deserves their daily visits.

If your listing reads like a spreadsheet, it’s time to spice it up. Add a few lines that paint a picture:

“Enjoy quiet mornings on the balcony, quick walks to the taco spot around the corner, and cozy nights in your sunlit living room.”

That kind of copy connects with renters. It makes your property feel like home, not just a place to crash.

Quick Recap

If you’re struggling to fill your vacancy, here’s what you might be missing:

1. You’re not on the right platforms. Fix it with one-click rental advertising.
2. Your listing is too vague or dull. Use precise details, paint a picture, and calculate your rent right.
3. Your photos are doing you dirty. Good lighting. Clean rooms. No sock piles.
4. Your process is clunky. Use software that makes the application process fast and easy for renters.
5. You’re not telling a story. Every renter is picturing a lifestyle. Help them see it.

Final Thoughts

Every day your unit sits empty, you’re losing money. That’s rent you’ll never get back. But the good news? With a few tweaks, better photos, the right price, and a smoother process, you can cut your vacancy time in half (or more).

You already did the hard part: buying the property. Now it’s time to run it like a pro. And that starts with showing up where renters are, telling a better story, and making it ridiculously easy to say yes to the rental.

Advertise your rental online today, and get back to doing what you actually enjoy—like cashing rent checks and not meeting another person who wants to pay in Subway gift cards.