EU261 Secrets Uncovered: The Hidden Loopholes Airlines Don’t Want You to Know for Quick Delay Cash!
After I reviewed Hay’s paper trail, I advised him to hold off on that next step. I could see he had made it easy for Azores Airlines to basically ignore his complaint. It appeared that all of his follow-up messages had been landing in an email box with an auto-responder attached. He had never reached a real person at the airline.
Then, when he sent his inquiry to ANAC, he wasn’t sure if he had followed the correct procedures for a formal complaint.
On Hay’s behalf, I sent a request to the Azores Airlines executive team to have his claim reviewed and expedited.
Post Comment