EU261 Secrets Uncovered: The Hidden Loopholes Airlines Don’t Want You to Know for Quick Delay Cash!
On what should have been the final day of their journey, the family arrived at Ponta Delgada Airport (PDL) on Sao Miguel Island, the capital of the Azores. The family was looking forward to getting back home. Their nonstop flight on Azores Airlines would have them back at Boston Logan International Airport (BOS) in just a little under six hours.
That is, if Azore Airlines hadn’t delayed their flight multiple times and then eventually canceled it.
“Suddenly my entire family was stranded and I wasn’t sure what to do,” Hay recalled. “Azores Airlines didn’t give us much guidance. We were essentially abandoned.”
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