Is Tonal the Ultimate Smart Gym Revolution or Just Another High-Tech Hype? Our 2025 Expert Test Reveals All.
If you move, you’ll need to schedule a professional reinstallation. Tonal offers relocation packages for moving homes or simply relocating furniture to another room. Relocation fees range from $300 to $500 plus taxes, depending on your chosen service.
Tonal does not cover damage caused by attempting to install or reinstall the home gym, and if you choose this option, Tonal requests you sign a Release of Liability waiver.
Warranty and Customer Service
Tonal offers a two-year limited warranty on the trainer and touchscreen, which covers parts, shipping, and labor. The smart accessories have a one-year warranty for parts plus shipping and labor. For such a premium (and expensive) piece of equipment, a five-year warranty on the device would be nice—and more comparable to warranties offered by other premium fitness equipment brands.
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