Southwest Airlines Unleashes Starlink Wi-Fi: Is This the Game-Changer for In-Flight Connectivity You Didn’t See Coming?
So, Southwest Airlines is about to flip the switch on ultra-fast Starlink Wi-Fi high above the clouds—a move that’s sure to make many a traveler’s day. Imagine streaming your favorite show mid-flight without the usual lag, or hopping on a quick video call while soaring at 35,000 feet. The first Boeing 737-800 equipped with this free and blazing-fast internet is set to take off by the end of June, marking a significant leap for the Dallas-based airline’s onboard connectivity. But here’s the kicker: How fast will the rest of Southwest’s fleet catch up? They’re aiming for 300 planes by year’s end, though it all hinges on Starlink’s supply chain. As more US carriers embrace Starlink, from Alaska to United, the inflight Wi-Fi landscape is shifting rapidly—because who wants to be stuck on a “dark” flight with no signal? Southwest’s upgrade comes amid broader changes at the airline, signaling a fresh era of customer experience innovation. Curious to see how this tech race unfolds? LEARN MORE
Southwest Airlines is getting ready to switch on high-speed Starlink inflight connectivity.
The first aircraft equipped with the free and ultra-fast Wi-Fi, a Boeing 737-800, will enter service by the end of June, Southwest Chief Customer and Brand Officer Tony Roach said at an industry conference this weekend.
It’s a major step forward for the Dallas-based carrier’s on-board internet, which comes just months after Southwest made its existing service free to all members of its Rapid Rewards loyalty program.
How quickly will Southwest passengers see the upgraded Wi-Fi?
“We have the capability to get to up to 300 [planes] by the end of the year but, at this point in time, it’s more of the pacing on Starlink — when we can get the kits — we’ll be putting them on the aircraft,” Roach said, speaking Saturday at the International Air Transport Association’s general meeting in Brazil.
A growing number of US airlines with Wi-Fi
With its debut, Southwest joins Alaska Airlines and its brand Hawaiian Airlines, boutique air carrier JSX and United Airlines offering Starlink connectivity on its planes in the U.S. Most recently, American Airlines announced plans to add the inflight Wi-Fi service to its Airbus jets beginning in 2027.
Fast inflight connectivity is an increasingly critical amenity for airlines as they compete for travelers. The number of “dark” flights — or ones without Wi-Fi — is rapidly shrinking with consumers now expecting options for connectivity aloft.

“The bar now is customers want very fast Wi-Fi,” said Andrew Watterson, the chief operating officer of Southwest. “Starlink has set the bar for how fast WiFi should be on an aircraft, so you must meet that bar.”
Free Wi-Fi: The new perk airlines can’t add fast enough
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A wave of change at Southwest
The debut of Starlink comes at a time of significant change for Southwest. The airline dropped its long-standing open seating policy in favor of assigned seats earlier this year and, at the same time, introduced its first premium-light product: extra legroom seats. Last year, the airline began began charging for checked bags.
And Southwest CEO Bob Jordan has repeatedly said the carrier is studying adding intercontinental routes, a network of airport lounges and a U.S. domestic first class product for its planes.
While Southwest has confirmed plans to upgrade Starlink to some 300 planes, the carrier has not yet announced plans to upgrade the tech on the rest of its 800-aircraft strong fleet, said Roach, who described the airline’s current approach to high-speed Wi-Fi as “exploratory.”
“We’re exploring different vendors that provide that type of experience,” he said.
Bottom line
Amazon Leo is Starlink’s primary competitor offering high-speed inflight connectivity. Delta Air Lines in March unveiled a deal to equip 500 aircraft with the Amazon product. JetBlue is also adding Amazon’s tech to some of its jets.
Southwest’s current inflight connectivity providers are Anuvu and Viasat. Planes equipped with the former’s older technology are prioritized for Starlink installations.
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