The Shocking Scam 4 in 10 Irish Tourists Fall for When Renting Cars – What They Don’t Want You to Know!

The Shocking Scam 4 in 10 Irish Tourists Fall for When Renting Cars – What They Don’t Want You to Know!

Ever wondered why renting a car abroad often feels like a gamble with your wallet and sanity? Well, you’re not alone. Last summer, four in ten Irish holidaymakers hit major bumps in the road with their car rentals—and a stubborn third ended up shelling out way more than they bargained for. It’s not just a few unlucky tales; a recent survey by the Competition and Consumer Protection Commission (CCPC) paints a bleak picture of international car hire with long waits, sneaky fees, and rides that just don’t match the glossy ads. As we gear up for another summer getaway season, it’s high time to get savvy and dodge those costly surprises. Because let’s face it—a holiday’s supposed to be your reset button, not a headline for your next financial headache. LEARN MORE

Four in ten Irish holidaymakers had issues with their car rental last summer – while a third paid more than they expected, writes Helen Bruce.

A new survey by the Competition and Consumer Protection Commission (CCPC) has revealed widespread problems with international car hire.

Top issues reported were long wait times, hidden fees and the car not being as described.

As the summer holidays approach, the watchdog is advising people to take precautions to avoid paying more when renting a car abroad.

Gráinne Griffin, CCPC director of communications, said the research “reveals a shocking level of consumer problems with car hire abroad”, adding: “43% experienced issues… This reflects really poorly on the sector, and while the CCPC has tackled and will continue to tackle individual traders, consumers planning on booking a car this summer need to be aware of the real, and potentially expensive, risks.

“A summer holiday should be a time for rest and relaxation. Instead, consumers are being hit with long delays, unexpected costs and stressful disputes.”

Ms Griffin acknowledged that renting a car abroad can be stressful at the best of times.

“You may be stuck for time, communicating in a different language, or collecting the car in the dark or in bad weather,” she said.

However, she added: “You must take steps to protect yourself when picking up the car. Make sure any existing damage is noted by the company.

“Take your own clear photos and videos of the interior and the exterior. If you’re not happy with the car’s condition or it’s not what you paid for, return it immediately.”

The independent survey of over 400 consumers found almost one in three (31%) paid more than they originally expected.

Of those who experienced issues with hidden fees, 24% were with toll charges and 23% were with fuel charges.

Ms Griffin said: “Unexpected add-on charges such as tolls, fuel charges and late fees can drive up your costs significantly.

“Before you drive off, make sure to check the fuel policy in your rental agreement. If you need to return the car with a full tank, factor a trip to the petrol station into your holiday plans.

“Ask about the policy for toll charges – do you need to pay them yourself or are they added to your bill? When you’re returning the car, give yourself enough time so you’re not hit with a late fee. Make sure you get the car inspected and close off your bill before you leave.”

So far in 2026, the CCPC helpline has received 78 contacts about issues relating to car rental, mostly with unexpected or excessive charges.

One consumer said: “I paid in advance, but when I went to collect the car, I was advised that they don’t accept debit cards. My booking was cancelled.”

Another said: “They never mentioned anything about additional insurance, but I’ve been charged €274.40. I trusted them and signed the contract without reading it.”

car rental
Top issues reported were long wait times, hidden fees and the car not being as described.

Another said: “I made the mistake of not taking a video and now they are charging me €2,000 for damages I didn’t make.”

The survey found seven in ten people bought at least one type of insurance, most through the car rental company.

Those who did were twice as likely to report spending more than expected as those who didn’t.

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