The Silent Deal-Breakers: 8 Rookie Franchise Mistakes That Could Tank Your First Year Without Warning
The franchise system exists for a reason. Every procedure, from customer service protocols to inventory management, has been tested and refined. While eventual adaptations may be appropriate, your first year should focus on mastering the existing system. Once you understand why each component works, you’ll be better positioned to suggest improvements that align with the brand’s overall strategy.
4. Poor Staff Hiring and Training Decisions
Eager to open quickly, many franchisees rush through the hiring process, prioritizing availability over quality. This shortsighted approach leads to high turnover, inconsistent customer service, and operational headaches that compound throughout the first year.
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